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Frequently Asked Questions
Still have unanswered questions?
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Ask via the "Contact" page and I'll get back to you within 48 hours
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What payment methods do you accept?I accept all major credit and debit cards (ex: Visa, Mastercard, American Express, Discover), PayPal, PayPal Pay In Four, Google Pay, Apple Pay, and AfterPay!
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How often do you drop new collections?I release new pieces about 3 times a month, typically on weekends. The date and time of my next restock will always be located on the home page. If you would like to be notified about future collection drop dates I suggest joining my email list or following the shop on Twitter, TikTok, or Instagram @greeneisgold.
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How much is shipping?Domestic (USA) shipping ranges from $4-$27 and international shipping ranges from $15-$50. I offer 4 tiers of shipping for you to choose between at checkout: standard, insured standard, priority, and express. Each has its own delivery time estimate and price depending on where you live (whether you are in the USA or international).
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Do you ship internationally?Yes! I am USA based but I offer worldwide shipping.
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How do I use my seed paper heart and where is it sourced?The seed paper hearts that I include in every order are handmade, sheet by sheet, in Seattle by a company called Of The Earth! I love including this as a fun freebie as my art takes flowers from the earth and this is a way to return flowers back to it. They are made with 100% post industrial waste and are 100% tree free, acid free fiber. Embedded in the paper is a unique North American seed blend of Snapdragon, Petunia, Beardtongue, Daisy, Thyme, Poppy, Foxglove, Catchfly, Maiden Pinks, and Chamomile. Give the seeds four hours a day of direct sunlight with constant watering until established. Plant flat under 1/4" of soil, keep moist, and watch your flowers grow!
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What are the official Greene is Gold social media handles?Twitter: @greeneisgold Instagram: @greeneisgold TikTok: @greeneisgold On all three platforms you will be able to see sneak peeks for future releases, respond to polls regarding the shop, and directly interact with Greene is Gold! I make an effort to be very active on these platforms so I can connect with you all.
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How does Afterpay work?Afterpay is a service that allows you to pay for your order in interest free installments, due every 2 weeks, so you can buy your pieces now and pay later! I'm so excited to be offering this service as I hope it allows for my shop to be more accessible. Some things to know about Afterpay: -At any time you can make a payment before its due date, otherwise it will be autopaid every 2 weeks from the payment method you select with them -Afterpay will show you the amount due for each installment at checkout, before you pay -Are there any fees? Nope! Unless you miss a payments due date, in which case late fees will be due. -After you place your order with Afterpay it will still be sent out to you according to the shipping method you selected at check out. -Available to customers located in the USA, New Zealand, the UK, and Canada. If you have any additional questions feel free to refer to Afterpay's FAQ which you can find here: https://help.afterpay.com/hc/en-us/categories/360001002192-I-M-A-CUSTOMER
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How do I care for my piece?Resin Jewelry: Avoid direct and prolonged contact with water (ex: bathing or swimming) as it will cloud the resin over time. If dirty, simply wipe with a soft tissue to clean good as new. Finally, avoid dropping as even though the resin is hard, it may get scratched. Crochet: Gently handwash if dirty and generally handle with care. Clay Pieces: If the piece has a glossy finish please avoid direct and prolonged contact with water. If not, water is safe. If dirty, simply wipe with a soft tissue to clean good as new. Finally, avoid dropping as even though the resin is hard, it may get break or chip.
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Do you accept custom orders?I do! Customizable locket slots open periodically, you can even opt to leave part of or the entire design a surprise via a mystery locket. You can either mail in flowers you have or use flowers from my stash instead. To see if slots are currently open, please check the jewelry page where they are listed. on the jewelry. For a notification when slots are open you can join our email list or follow us on Tiktok, Instagram, and/or Twitter @greeneisgold. If you have any questions or would like to request a non locket custom, feel free to send me an email at greeneisgold@gmail.com.
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Are your pieces one of a kind?Yes with the exception of prints! All other pieces are handmade by me. I may create some pieces that are similar (ex: have the same color scheme or same metal components) but there will always be only one of every piece available for purchase unless otherwise stated in the description.
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Will the flowers in my jewelry wilt or brown?Nope! All flowers and plants in my jewelry and dishes have been carefully dried and preserved with protection against UV rays, so they will stay as is. However, I do recommend storing your pieces in a dark place as prolonged exposure to sunlight may eventually yellow the resin a little (but you can still wear your piece in sunlight!).
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